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Contact Us



EMAIL:
mail@madisonhotelmotel.com

PHONE:
(800) 838-7745

ADDRESS:
139 Yellowstone Ave West Yellowstone, MT 59758
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Thank you for your interest in our inn. Please contact us and we will be happy to assist you.





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THE MADISON HOTEL, MOTEL POLICIES

HOTEL & MOTEL POLICIES
Check in time is 3:00 pm to 10:00 pm. We have a late check in process, should your travel plans cause you to arrive after 10:00 pm please call 406-646-7745 to review this process. This may also be arranged by email or phone. Late arrivals shall be charged for the first nights stay the evening of your planned arrival.

ROOM GUARANTEE - Valid, Credit Card information will be maintained within our reservation system as a property guarantee as it relates to the following policy's.

CHANGES/CANCELLATION - 72 hour notice of cancellation is required. We understand that plans do change, Should you need to make a change or cancel your reservation, please contact us by email at reservations@madisonhotelmotel.com or call is at (406)-646-7745. There will be no penalty when contacting us more than 72-hours prior (3 days) to your reservation stay date; failure to arrive or cancel more than 72 hours of reservation (3:00 PM Three Days Prior) will be cause for a one night's stay charge with no exceptions. Special offers, may be non-cancellable and non-refundable.

NO SMOKING - or bringing burnt materials inside the facility, rooms, at anytime in accordance with Montana State Law 20' from a door or window. A $100 minimum fine per day of your stay will be assessed if your room has smoking materials or smells that needs to be cleaned. This also pertains to vaping products or other burnt items or materials.

NO PETS - Please leave your pets at home, $100 minimum fine per day stayed along with replacement cost and labor costs to replace furniture or items damaged will be assessed if your room has, evidence of a pet, smell, food, hair, urine, feces, property damage, video evidence. Service Animals are also subject to this damage policy.

No personal bedding, pillows, cots, or sleeping bags. Each bed is supplied with clean proper linens. If you do bring them in you may be charged a cleaning fee if pests are discovered after your stay. This may cause cancellations that you could be responsible for too.

DAMAGE/THEFT - Stolen items will be charged at the replacement cost price, unreasonably damaged furniture, blankets, towels and sheets will also be purchased by the guest at the replacement costs. Removing towels, linens or pillows from the premises is not acceptable and you may be charged for the replacements if soiled due to use out of the normal expected in room servicing.

ITEMS LEFT IN ROOMS - If you leave anything in the room it is your responsibility. Should we find something, we will in good faith attempt to contact you to make arrangements to get you your item back, you are responsible for packaging and freight costs. If no response in 24-48 hours we may dispose of the item at the our discretion.

We reserve the right to ask a guest to leave without refund of the current days stay, if they are disorderly, show a lack respect to the other guests or show disrespect to the property, employees, management or the owners. The local authorities may be requested to get involved with the eviction and trespass notice order. We reserve the right to refuse service, goods or accommodation to anyone for any reason, at any time. This determination will be made after a brief investigation by management and the owners.

Children are Guest under the age of 5 years, in the Hotel NO children may stay due to noise control. All people must be counted in your guest count, regular less of age.

Policy and Prices subject to change without notice.
ARRIVAL TIMES
3:00 PM - 9:30 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Pets are not allowed.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.