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Contact Us



EMAIL:
mail@madisonhotelmotel.com

PHONE:
(800) 838-7745

ADDRESS:
139 Yellowstone Ave West Yellowstone, MT 59758
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Thank you for your interest in our inn. Please contact us and we will be happy to assist you.






THE MADISON HOTEL, MOTEL POLICIES

HOTEL & MOTEL POLICIES
Check in time is 3:00 pm to 10:00 pm. Later check in may be arranged by email or phone.

ROOM GUARANTEE - Valid Credit Card information will be maintained in our reservation system as a property guarantee as it relates to the following policy's.

CHANGES/CANCELLATION - We respectfully request your advance notice. We understand that plans do change, Should you need to make a change or cancel your reservation, please contact us by email at reservations@madisonhotelmotel.com or call at (800) 838-7745. There will be no penalty when contacting us more than 24-hours prior to your reservation stay date; failure to arrive or cancel more than 24 hours of reservation (3:00 PM The Day Prior) will be cause for a one night's stay charge. When you are charged for a NO-SHOW fee, the first days fee we hope that you understand and do not contest the charge with your card company. if you contest the charge with your card holder we reserve the right to charge you up to the full stay that you had originally booked. Special offers, may be non-cancellable and non-refundable.

NO SMOKING - inside the facility, rooms, at anytime in accordance with Montana State Law 20' from a door or window. A $100 minimum fine per day of your stay will be assessed if your room has smoking materials or smells that needs to be cleaned.

NO PETS - Please leave your pets at home, $100 minimum fine per day stayed along with replacement cost and labor costs to replace furniture or items damaged will be assessed if your room has, evidence of a pet, smell, food, hair, urine, feces, property damage, video evidence. Service Animals are also subject to this damage policy.

No personal bedding, pillows, cots, or sleeping bags. Each bed is supplied with clean proper linens. If you do bring them in you may be charged a cleaning fee if pests are discovered after your stay. This may cause cancellations that you could be responsible for too.

DAMAGE/THEFT - Stolen items will be charged at the replacement cost price, unreasonably damaged furniture, blankets, towels and sheets will also be purchased by the guest at the replacement costs. Removing towels, linens or pillows from the premises is not acceptable and you may be charged for the replacements if soiled due to use out of the normal expected room servicing.

ITEMS LEFT IN ROOMS - If you leave anything in the room it is your responsibility. If we find something we will in good faith attempt to contact you to make arrangements to get you your item back, you are responsible for packaging and freight costs. If no response in 24-48 hours we may dispose of the item at the our discretion.

We reserve the right to ask a guest to leave without refund of the current days stay, if they are disorderly, show a lack respect to the other guests or show disrespect to the property, employees, management or the owners. The local authorities may be requested to get involved with the eviction and trespass notice order. We reserve the right to refuse service, goods or accommodation to anyone for any reason, at any time. This determination will be made after a brief investigation by management and the owners.

Multiple day stays, if you wish to help conserve energy and resources, please hang your towels to dry and place the DND on your door. If during your stay you need towels replaced set them on the bathroom floor on the bath mat provided and we will exchange them for a freshly laundered set. If you have ANY personal items on the bed, IE. sleep ware/clothes we will make the bed, and leave the items on or near where they were. However if you leave a suite case or items of considerable value or fragile items the bed, it will not be made up. Linens are changed on a 4th day of a continuous stay or as requested.

Children are Guest under the age of 5 years, in the Hotel NO children may stay due to noise control.

Policy and Prices subject to change without notice.
ARRIVAL TIMES
3:00 PM - 9:30 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Pets are not allowed.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.