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Contact Us



EMAIL:
mail@madisonhotelmotel.com

PHONE:
(406) 646-7745

ADDRESS:
139 Yellowstone Ave West Yellowstone, MT 59758
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Thank you for your interest in our inn. Please contact us and we will be happy to assist you.





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THE MADISON HOTEL, MOTEL POLICIES

HOTEL & MOTEL POLICIES
Check in time is 3:00 pm to 10:00 pm. We have a late check in process, should your travel plans cause you to arrive after 10:00 pm please call 406-646-7745 to review this process. As a normal practice to speed up your check-in time, we will charge the card you provided, the day of your arrival, if you choose to use another form of payment when you arrive we can make the necessary changes. The 72 hour cancellation time has passed at the time of charging your card that you offered us, therefor, invalid cards, the room may be released at 3:00 pm the day of your expected arrival, please use a card that will be valid through your time of staying with us.

ROOM GUARANTEE - Valid, Credit Card information must be verified in person and on file to check in, this information will be maintained within our reservation system as a property guarantee as it relates to the following policies.

CHANGES/CANCELLATION - 72 hour notice of cancellation is required. IF you book with Expedia, or thier many partner companies, you must coordinate the change or cancellation through them directly. We understand that plans do change, Should you need to make a change or cancel your reservation, please contact us by email at reservations@madisonhotelmotel.com or call is at (406)-646-7745. There will be no penalty when contacting us more than 72-hours prior (3 days) to your reservation stay date; failure to arrive or cancel more than 72 hours of reservation (3:00 PM Three Days Prior) will be cause for a one night's stay charge with no exceptions. Special offers, and group bookings may be non-cancellable and non-refundable. Booking the incorrect gender dorm bed is not refundable.

NO SMOKING OR COOKING - or bringing burnt materials inside the facility or rooms, at anytime. Montana State Law is no smoking within 20 feet of a door or window. A $100 minimum fine per day of your stay will be assessed if your room has smoking materials or smells that needs to be cleaned. This also pertains to vaping products or other burnt items or materials. No Cooking in the room, other than in the provided Microwave, no personal cooking appliances shall be used at anytime. Strong residual odors from cooking shall be subject to this policy.

NO PETS - Please leave your pets at home. A $100 minimum fine per day stayed, along with replacement cost for furniture or items damaged, including labor, will be assessed if your room has evidence of a pet including, smell, food, hair, urine, feces, property damage, video evidence. Service Animals are also subject to this damage policy.

NO PERSONAL BEDDING - including pillows, cots, or sleeping bags. Each bed is supplied with clean proper linens. If you do bring them in you may be charged a cleaning fee if pests are discovered after your stay. This may cause cancellations that you could be responsible for too.

DAMAGE/THEFT - Stolen items will be charged at the replacement cost price, unreasonably damaged furniture, blankets, towels and sheets will also be purchased by the guest at the replacement costs. Removing towels, linens or pillows from the premises is not acceptable and you may be charged for the replacements if soiled due to use out of the normal expected in room servicing.

ITEMS LEFT IN ROOMS - Please be attentive when clearing out of your room. Should we find something, we will in good faith attempt to contact you to make arrangements to get you your item back, you will be charged for packaging and freight costs. If no response from you in 24-48 hours we may dispose of the item at the our discretion.

MISCONDUCT, We reserve the right to ask a guest to leave without refund of the current days' stay, if they are disorderly, show a lack respect to other guests or show disrespect to the property, employees. The Police may be requested to get involved with the eviction and trespass notice order. We reserve the right to refuse services, goods or accommodation to anyone for any reason, at any time.

Children are any guests! NO children under the age of 5 are allowed to stay in HOTEL due to noise control. But they are welcome in the MOTEL. All people must be counted in your guest count, regardless of age.

Policy and Prices subject to change without notice.
ARRIVAL TIMES
3:00 PM - 10:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Pets are not allowed.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.